Team Leader Media Technology Managed Services (m/f/d) – Herzogenaurach

Location: Herzogenaurach – on site at the customer’s premises // Working hours: Full-time // Contract type: Permanent // Start: from November 2025

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Technology that connects – leadership that works

As Team Leader Media Technology Managed Services, you will be responsible for a strong team of media technicians and event technicians who ensure smooth processes directly on site at the customer’s premises. You will lead your team in day-to-day operations, coordinate assignments and be the first point of contact for customers and colleagues. You combine technical know-how with leadership and service orientation – and create an environment in which technology inspires and people work together.
 

Your tasks as Team Leader Media Technology Managed Services

• Lead and support your team: you take on the technical and disciplinary management, ensure clear processes and promote the further development of each individual.
• Coordinate customer operations: you plan and manage your team’s assignments, monitor service quality and ensure compliance with SLAs.
• Ensuring quality and availability: You are responsible for the implementation of maintenance, troubleshooting and technical adjustments – from conference technology to event support.
• Stay hands-on: You will support your team with technical challenges, accompany complex events and, if necessary, be operationally active yourself.
• Shape development: You create action and training plans, accompany onboarding and create an environment in which your team can grow.
• Communicate at eye level: You are the link between the customer, team and internal interfaces – solution-oriented, reliable and professional.

 

Your profile – what sets you apart

• Several years of experience in media technology, event technology and technical support
• Ideally initial management experience or the motivation to take this next step
• Technical understanding of modern AV systems, video conferencing technology and event solutions
• Strong customer orientation, strong communication skills and organizational talent
• Structured, independent way of working and team player mentality
• Very good German and good English skills

 

What you can expect at FORTÉ – at a glance

• Exciting client: You will work on the campus of an international sporting goods manufacturer in a modern environment.
• State-of-the-art technology: Our client relies on modern solutions in the field of media technology and video conferencing systems.
• Reliable framework conditions: Permanent contract, 13 salaries, 30 days vacation.
• Further development included: individual further training, certifications and the opportunity to further establish yourself as a manager.
• Clear structures, fair hours: Working time account, overtime compensation – within the framework of the Working Hours Act, of course.
• Modern working environment: top equipment, collegial cooperation, recognized as a Kununu Top Company.

 

 

TRANSFORMING THE MODERN WORKPLACE

FORTÉ is a leader in the development of modern communication and media technology solutions – for companies, educational institutions and public authorities worldwide.
Whether conference rooms, hybrid workstations or digital signage: we create inspiring working environments in which technology, people and spaces interact perfectly.
With our team, we realize projects from consulting to support – flexible, reliable and future-proof.
Become part of FORTÉ and shape the future of work with us.